3-1-1 ANSWER CENTER
Address
2700 NW 87th Avenue
Doral, FL 33172
(305) 468-5900
Description:
311 is the gateway to local government so that residents can get answers to local government questions (i.e., when does the park close, where is the library closest to my home, I don't understand my property tax bill), and request local government services (fill the pothole, pick up the stray dog) and transit trip planning information.
311 increases governments ability to respond to unanticipated events (i.e., severe storm events and hurricanes), by steering non-emergency calls away from 911, preserving the availability of the emergency system for callers truly in need of immediate response.
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
General Information
Hours:
7:00am-7:00pm, Mon-Fri;
8:00am-5:00pm, Sat
Closed Sundays & Holidays
Intake Process:
None
Program Fees:
Free
Languages:
English, Spanish
Eligibility:
Open to the public
Is Shelter?
No
Miscellaneous
Related Resource
Date of Official Change:
October 22, 2025
Legal Status:
Public Service
Year Incorporated:
1999
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Address Listings
Mailing
111 NW 1st Street
Suite 2510
Miami, FL 33128
Physical (Primary)
2700 NW 87th Avenue
Doral, FL 33172
Contacts
Kim Inson
Phone Numbers
Main
(305) 468-5900
Alternate
(305) 468-5986
Fax
(305) 375-2004
Toll-Free
(888) 311-3233
TTY/TDD
(305) 468-5402
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