M-DC DEPARTMENT OF TRANSPORTATION AND PUBLIC WORKS - SPECIAL TRANSPORTATION SERVICE (STS)
Address
701 NW 1st Court
Suite 1700
Miami, FL 33136
(786) 469-5000
Description:
Special Transportation Service (STS) is MDT's complementary paratransit service. Established in 1976 to meet the special transportation needs of disabled Miami-Dade County citizens, STS is available to anyone deemed eligible. Privately contracted sedans, vans and vans equipped with lifts provide door-to-door service for eligible customers. Service is offered with no restrictions on trip purpose.
STS offers shared-ride, door-to-door travel in accessible vehicles throughout most of Miami-Dade County.
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
General Information
Hours:
Customer Service: 8:00am-5:00pm, Mon-Fri
24 hours a day, 7 days a week (including most holidays)
Intake Process:
Must submit an application. Print and complete the application. A Florida Licensed Physician must complete and sign the STS application. Send the STS application with all medical documentation to the STS certification office via:
Email: paratransit@miamidade.gov
Fax: 786-469-5033
US Mail: 701 NW 1ST Court, Suite 131, Miami, Florida 33136
A determination of service will be provided within 21 days of the in-person assessment.
Program Fees:
$3.50 per one-way trip
Languages:
English, Spanish, Creole
Eligibility:
Individuals with a physical, mental or intellectual disability who cannot ride Metrobus, Metrorail or Metromover.
Any resident whose disability prevents them from riding regular transit vehicles.
Residents with temporary disabilities may also be eligible for this service.
Handicap Accessible?
Yes
Is Shelter?
No
Miscellaneous
AKA:
MIAMI-DADE COUNTY TRANSIT
Related Resource
Date of Official Change:
April 5, 2024
Legal Status:
Public Service
Year Incorporated:
1999
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Florida
- Miami-dade County
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Address Listings
Physical (Primary)
701 NW 1st Court
Suite 1700
Miami, FL 33136
Mailing
701 NW 1st Court
Suite 1700
Miami, FL 33136
Contacts
ADA Coordinator
Phone Numbers
Main
(786) 469-5000
Reservations
(305) 871-1111
Subscription
(786) 469-5049
TTY
(305) 263-5459
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