M-DC DEPARTMENT OF TRANSPORTATION AND PUBLIC WORKS - SPECIAL TRANSPORTATION SERVICE (STS)

Address

701 NW 1st Court
Suite 1700
Miami, FL 33136

(786) 469-5000

http://www.miamidade.gov/transit/special-transportation.asp

Description:

Special Transportation Service (STS) is MDT's complementary paratransit service. Established in 1976 to meet the special transportation needs of disabled Miami-Dade County citizens, STS is available to anyone deemed eligible. Privately contracted sedans, vans and vans equipped with lifts provide door-to-door service for eligible customers. Service is offered with no restrictions on trip purpose.

STS offers shared-ride, door-to-door travel in accessible vehicles throughout most of Miami-Dade County.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
    Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

    General Information

    Hours:

    Customer Service: 8:00am-5:00pm, Mon-Fri

    24 hours a day, 7 days a week (including most holidays)

    Intake Process:

    Must submit an application. Print and complete the application. A Florida Licensed Physician must complete and sign the STS application. Send the STS application with all medical documentation to the STS certification office via:

    Email: paratransit@miamidade.gov
    Fax: 786-469-5033
    US Mail: 701 NW 1ST Court, Suite 131, Miami, Florida 33136
    A determination of service will be provided within 21 days of the in-person assessment.

    Program Fees:

    $3.50 per one-way trip

    Languages:

    English, Spanish, Creole

    Eligibility:

    Individuals with a physical, mental or intellectual disability who cannot ride Metrobus, Metrorail or Metromover.

    Any resident whose disability prevents them from riding regular transit vehicles.

    Residents with temporary disabilities may also be eligible for this service.

    Handicap Accessible?

    Yes

    Is Shelter?

    No

    Miscellaneous

    AKA:

    MIAMI-DADE COUNTY TRANSIT

    Related Resource

    Date of Official Change:

    April 5, 2024

    Legal Status:

    Public Service

    Year Incorporated:

    1999

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Miami-dade County
      Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

      Address Listings

      Physical (Primary)

      701 NW 1st Court
      Suite 1700
      Miami, FL 33136

      Mailing

      701 NW 1st Court
      Suite 1700
      Miami, FL 33136

      Contacts

      ADA Coordinator

      Primary Contact

      MDT ADA Coordinator

      Main

      (786) 469-5225

      DTPW-ADA@miamidade.gov

      Phone Numbers

      Main

      (786) 469-5000

      Reservations

      (305) 871-1111

      Subscription

      (786) 469-5049

      TTY

      (305) 263-5459

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