211 MIAMI - 24 HOUR 358-HELPLINE

Address

12000 Biscayne Blvd
North Miami, FL 33181

(305) 358-4357

https://jcsfl.org/services/switchboard-211/

Description:

Trained volunteers and professional staff offer 24-hour confidential telephone crisis counseling for suicide prevention, substance abuse, parent/child difficulties, personal, emotional or financial difficulties. Provides information and referral to all Miami-Dade County community services and support groups.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
    Click here to see this service (BD-5000.1500) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Miami-dade County
      Click here to see this service (PX-1800.1500-100) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Miami-dade County
        Click here to see this service (TH-2900.1650) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Florida
          • Miami-dade County
          Click here to see this service (TH-2900.1700-260) and related services within the Service Tree.

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Florida
            • Miami-dade County
            Click here to see this service (PH-1250.1800) and related services within the Service Tree.

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Florida
              • Miami-dade County
              Click here to see this service (BD-1875.2000) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Florida
                • Miami-dade County
                Click here to see this service (BD-1800.2250) and related services within the Service Tree.

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Florida
                  • Miami-dade County
                  Click here to see this service (HL-8120.7800-200) and related services within the Service Tree.

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Florida
                    • Miami-dade County
                    Click here to see this service (RP-1400.2500) and related services within the Service Tree.

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Florida
                      • Miami-dade County
                      Click here to see this service (LV-1600.2400) and related services within the Service Tree.

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Florida
                        • Miami-dade County
                        Click here to see this service (LF-7100.2500) and related services within the Service Tree.

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Florida
                          • Miami-dade County
                          Click here to see this service (LH-2700.2900) and related services within the Service Tree.

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Florida
                            • Miami-dade County
                            Click here to see this service (PX-1800.1500-150) and related services within the Service Tree.

                            Geography Served

                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                            • Florida
                              • Miami-dade County
                              Click here to see this service (TH-1700.1800-300) and related services within the Service Tree.

                              Geography Served

                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                              • Florida
                                • Miami-dade County
                                Click here to see this service (FP-0500.3300) and related services within the Service Tree.

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Florida
                                  • Miami-dade County
                                  Click here to see this service (TJ-3000) and related services within the Service Tree.

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Florida
                                    • Miami-dade County
                                    Click here to see this service (PX-1800.1500-200) and related services within the Service Tree.

                                    Geography Served

                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                    • Florida
                                      • Miami-dade County
                                      Click here to see this service (ND-3500.3500-360) and related services within the Service Tree.

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                      • Florida
                                        • Miami-dade County
                                        Click here to see this service (LF-7100.8000) and related services within the Service Tree.

                                        Geography Served

                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                        • Florida
                                          • Miami-dade County
                                          Click here to see this service (RP-1400.8000-825) and related services within the Service Tree.

                                          Geography Served

                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                          • Florida
                                            • Miami-dade County
                                            Click here to see this service (RP-1500.1400-800) and related services within the Service Tree.

                                            Geography Served

                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                            • Florida
                                              • Miami-dade County
                                              Click here to see this service (PX-1800.1500-250) and related services within the Service Tree.

                                              Geography Served

                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                              • Florida
                                                • Miami-dade County
                                                Click here to see this service (HL-8700) and related services within the Service Tree.

                                                Geography Served

                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                • Florida
                                                  • Miami-dade County
                                                  Click here to see this service (PX) and related services within the Service Tree.

                                                  General Information

                                                  Hours:

                                                  24 hours a day, 7 days a week

                                                  Intake Process:

                                                  Call for assistance

                                                  Program Fees:

                                                  Free

                                                  Languages:

                                                  English, Spanish, Creole, translator services may be used for other languages

                                                  Eligibility:

                                                  Open to the public

                                                  Handicap Accessible?

                                                  Yes

                                                  Is Shelter?

                                                  No

                                                  Miscellaneous

                                                  AKA:

                                                  SWITCHBOARD 211

                                                  Related Resource

                                                  Date of Official Change:

                                                  December 3, 2024

                                                  Volunteer Opportunities:

                                                  Yes, call for more information

                                                  Legal Status:

                                                  Private, Non-Profit

                                                  Year Incorporated:

                                                  1968

                                                  Geography Served

                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                  • Florida
                                                    • Miami-dade County
                                                    Click here to see this service (BD-5000.1500) and related services within the Service Tree.

                                                    Geography Served

                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                    • Florida
                                                      • Miami-dade County
                                                      Click here to see this service (PX-1800.1500-100) and related services within the Service Tree.

                                                      Geography Served

                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                      • Florida
                                                        • Miami-dade County
                                                        Click here to see this service (TH-2900.1650) and related services within the Service Tree.

                                                        Geography Served

                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                        • Florida
                                                          • Miami-dade County
                                                          Click here to see this service (TH-2900.1700-260) and related services within the Service Tree.

                                                          Geography Served

                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                          • Florida
                                                            • Miami-dade County
                                                            Click here to see this service (PH-1250.1800) and related services within the Service Tree.

                                                            Geography Served

                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                            • Florida
                                                              • Miami-dade County
                                                              Click here to see this service (BD-1875.2000) and related services within the Service Tree.

                                                              Geography Served

                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                              • Florida
                                                                • Miami-dade County
                                                                Click here to see this service (BD-1800.2250) and related services within the Service Tree.

                                                                Geography Served

                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                • Florida
                                                                  • Miami-dade County
                                                                  Click here to see this service (HL-8120.7800-200) and related services within the Service Tree.

                                                                  Geography Served

                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                  • Florida
                                                                    • Miami-dade County
                                                                    Click here to see this service (RP-1400.2500) and related services within the Service Tree.

                                                                    Geography Served

                                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                    • Florida
                                                                      • Miami-dade County
                                                                      Click here to see this service (LV-1600.2400) and related services within the Service Tree.

                                                                      Geography Served

                                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                      • Florida
                                                                        • Miami-dade County
                                                                        Click here to see this service (LF-7100.2500) and related services within the Service Tree.

                                                                        Geography Served

                                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                        • Florida
                                                                          • Miami-dade County
                                                                          Click here to see this service (LH-2700.2900) and related services within the Service Tree.

                                                                          Geography Served

                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                          • Florida
                                                                            • Miami-dade County
                                                                            Click here to see this service (PX-1800.1500-150) and related services within the Service Tree.

                                                                            Geography Served

                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                            • Florida
                                                                              • Miami-dade County
                                                                              Click here to see this service (TH-1700.1800-300) and related services within the Service Tree.

                                                                              Geography Served

                                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                              • Florida
                                                                                • Miami-dade County
                                                                                Click here to see this service (FP-0500.3300) and related services within the Service Tree.

                                                                                Geography Served

                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                • Florida
                                                                                  • Miami-dade County
                                                                                  Click here to see this service (TJ-3000) and related services within the Service Tree.

                                                                                  Geography Served

                                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                  • Florida
                                                                                    • Miami-dade County
                                                                                    Click here to see this service (PX-1800.1500-200) and related services within the Service Tree.

                                                                                    Geography Served

                                                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                    • Florida
                                                                                      • Miami-dade County
                                                                                      Click here to see this service (ND-3500.3500-360) and related services within the Service Tree.

                                                                                      Geography Served

                                                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                      • Florida
                                                                                        • Miami-dade County
                                                                                        Click here to see this service (LF-7100.8000) and related services within the Service Tree.

                                                                                        Geography Served

                                                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                        • Florida
                                                                                          • Miami-dade County
                                                                                          Click here to see this service (RP-1400.8000-825) and related services within the Service Tree.

                                                                                          Geography Served

                                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                          • Florida
                                                                                            • Miami-dade County
                                                                                            Click here to see this service (RP-1500.1400-800) and related services within the Service Tree.

                                                                                            Geography Served

                                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                            • Florida
                                                                                              • Miami-dade County
                                                                                              Click here to see this service (PX-1800.1500-250) and related services within the Service Tree.

                                                                                              Geography Served

                                                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                              • Florida
                                                                                                • Miami-dade County
                                                                                                Click here to see this service (HL-8700) and related services within the Service Tree.

                                                                                                Geography Served

                                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                • Florida
                                                                                                  • Miami-dade County
                                                                                                  Click here to see this service (PX) and related services within the Service Tree.

                                                                                                  Address Listings

                                                                                                  Mailing

                                                                                                  12000 Biscayne Boulevard
                                                                                                  Miami, FL 33181

                                                                                                  Physical (Primary)

                                                                                                  12000 Biscayne Blvd
                                                                                                  North Miami, FL 33181

                                                                                                  Contacts

                                                                                                  Marcela Cruz

                                                                                                  Primary Contact

                                                                                                  Director, Contact Center and Technology Solutions

                                                                                                  (305) 403-6588

                                                                                                  mcruz@jcsfl.org

                                                                                                  Phone Numbers

                                                                                                  Main

                                                                                                  (305) 358-4357

                                                                                                  Fax

                                                                                                  (305) 899-6367

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