CITY OF HOMESTEAD - HOMESTEAD C.A.R.E.S. PROGRAM
Address
100 Civic Court
Homestead, FL 33030
(305) 224-4408
Description:
Homestead C.A.R.E.S. (Customer Assistance for Reliable Essential Services) Program provides financial assistance exclusively for Homestead Public Service (HPS) electric customers struggling to pay their electric bills.
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Florida
- Miami-dade County
- Homestead
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
General Information
Hours:
9:00am-5:00pm, Mon- Fri
Intake Process:
Must fill out online form: https://form.asana.com/?k=p0y-UBoJmvlQnqiOcRt7yg&d=628012235078487
Program Fees:
Call for more information.
Languages:
English, Spanish, Creole
Eligibility:
Be an HPS Electric customer and reside at the service address (City of Homestead residents and non-residents served by HPS)
Present a delinquent bill, final notice, or disconnection notice.
Be at risk of disconnection or have already experienced disconnection.
Must demonstrate a feasible plan to pay future utility bills
Provide valid photo ID that matches the service address.
Meet the ALICE income threshold and demonstrate financial hardship.
Submit notarized documentation of a verifiable crisis affecting your ability to pay (e.g., job loss, medical emergency, etc.).
Have no history of utility fraud or tampering.
Is Shelter?
No
Miscellaneous
AKA:
Homestead Cares Program
Related Resource
Date of Official Change:
July 16, 2025
Employer ID:
596000339
Legal Status:
Other
Year Incorporated:
1913
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Florida
- Miami-dade County
- Homestead
- Miami-dade County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Address Listings
Physical (Primary)
100 Civic Court
Homestead, FL 33030
Mailing
100 Civic Court
Homestead, FL 33030
Contacts
Gretchell Cano
Phone Numbers
Main
(305) 224-4408
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