CITY OF HOMESTEAD - HOMESTEAD C.A.R.E.S. PROGRAM

Address

100 Civic Court
Homestead, FL 33030

(305) 224-4408

homesteadfl.gov/cares

Description:

Homestead C.A.R.E.S. (Customer Assistance for Reliable Essential Services) Program provides financial assistance exclusively for Homestead Public Service (HPS) electric customers struggling to pay their electric bills.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
      • Homestead
Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

General Information

Hours:

9:00am-5:00pm, Mon- Fri

Intake Process:

Must fill out online form: https://form.asana.com/?k=p0y-UBoJmvlQnqiOcRt7yg&d=628012235078487

Program Fees:

Call for more information.

Languages:

English, Spanish, Creole

Eligibility:

Be an HPS Electric customer and reside at the service address (City of Homestead residents and non-residents served by HPS)
Present a delinquent bill, final notice, or disconnection notice.
Be at risk of disconnection or have already experienced disconnection.
Must demonstrate a feasible plan to pay future utility bills
Provide valid photo ID that matches the service address.
Meet the ALICE income threshold and demonstrate financial hardship.
Submit notarized documentation of a verifiable crisis affecting your ability to pay (e.g., job loss, medical emergency, etc.).
Have no history of utility fraud or tampering.

Is Shelter?

No

Miscellaneous

AKA:

Homestead Cares Program

Related Resource

Date of Official Change:

July 16, 2025

Employer ID:

596000339

Legal Status:

Other

Year Incorporated:

1913

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
      • Homestead
Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

Address Listings

Physical (Primary)

100 Civic Court
Homestead, FL 33030

Mailing

100 Civic Court
Homestead, FL 33030

Contacts

Gretchell Cano

Primary Contact

Human Services Manager

(305) 224-4408

cdhs@homesteadfl.gov

Phone Numbers

Main

(305) 224-4408

Send profile information to an email address.

Provide your email address to receive information about CITY OF HOMESTEAD - HOMESTEAD C.A.R.E.S. PROGRAM.

Sent!

Please enter a valid email address.

Close this field

Send a condensed resource profile to your phone via text message (SMS).

Select your cell carrier and provide your phone number to receive information about CITY OF HOMESTEAD - HOMESTEAD C.A.R.E.S. PROGRAM.

Sent!

Please enter a valid phone number.

Please select a carrier.

Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

Close this field

Want to save this page for later?
Create a free account!

.