FP&L - MEDICALLY ESSENTIAL SERVICE

Description:

The Medically Essential Service program can help you or someone you love who is dependent on electric-powered medical equipment. This program provides extra services, like pre-notifications before a major hurricane or before being disconnected for non-payment and referrals to social service agencies that provide financial assistance. However, it does not guarantee service nor provide an exemption from paying electric bills.

note: To ensure your Medically Essential Service records are current, you must reapply for the service each year. The form can be completed online or by printing it.


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General Information

Hours:

8:00am-7:00pm, Mon-Fri;
9:00am-5:00pm, Sat


For emergency situations only we are open 24 hours a day, 7 days a week

Intake Process:

Print application - Return the completed and signed form to FPL at the address below or you can fax it to 305 552-4955 or email it to FPL-MESP@FPL.com

FPL
Attention Medically Essential Service program CSF/GO
PO Box 029100
Miami, Fla. 33102-9100

Program Fees:

Call for information

Languages:

English, Spanish, Creole

Eligibility:

Any residential customer whose electric service is medically essential is eligible to join if that medical condition has been certified by a physician licensed to practice in the state of Florida.

Is Shelter?

No

Miscellaneous

AKA:

FPL, Florida Power & Light Company

Related Resource

Date of Official Change:

May 30, 2024

Legal Status:

Profit

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