LONG TERM CARE OMBUDSMAN - COMPLAINT INVESTIGATION - NORTH DADE

Address

9495 Sunset Drive
Suite B100
Miami, FL 33173

(305) 273-3294

http://ombudsman.myflorida.com

Overview

Description:

Investigates complaints from residents, and on behalf of residents, regarding nursing homes, adult family care homes and ALFs (Assisted Living Facilities). Trained volunteers visit the site and resolve complaints, enforce contracts and help with deposit refunds or their patient rights issues. Each site is inspected annually.

Services

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Advocacy/Ombudsman Volunteer Opportunities

Geography Served

If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

Florida
- Miami-dade County
  - Hialeah
  - Miami
  - Miami Beach
  - North Miami Beach
  - Opa Locka

Edit Service Details Click here to see this service (PX-1850.4000-030) and related services within the Service Tree.

Local Government Complaints/Ombudsman Offices

Geography Served

If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

Florida
- Miami-dade County
  - Hialeah
  - Miami
  - Miami Beach
  - North Miami Beach
  - Opa Locka

Edit Service Details Click here to see this service (DD-1500.4150-450) and related services within the Service Tree.

Long Term Care Ombudsman Programs

Geography Served

If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

Florida
- Miami-dade County
  - Hialeah
  - Miami
  - Miami Beach
  - North Miami Beach
  - Opa Locka

Edit Service Details Click here to see this service (FT-4950) and related services within the Service Tree.

Nursing Facility Complaints

Geography Served

If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

Florida
- Miami-dade County
  - Hialeah
  - Miami
  - Miami Beach
  - North Miami Beach
  - Opa Locka

Edit Service Details Click here to see this service (DD-1500.4280-600) and related services within the Service Tree.

General Information

Hours:

8:00am-5:00pm, Mon-Fri

Intake Process:

Call for more information

Program Fees:

None

Languages:

English, Spanish, Creole

Eligibility:

Any adult with disabilities, Senior citizens who are 60 years or older and are residents of nursing homes, adult family care homes and assisted living facilities.

Is Shelter?

Details

Miscellaneous

Related Resource

LONG TERM CARE OMBUDSMAN COUNCIL

Date of Official Change:

January 4, 2024

Volunteer Opportunities:

Yes, call for more information.

Legal Status:

Public Service

Services