3-1-1 ANSWER CENTER

Address

2700 NW 87th Avenue
Doral, FL 33172

(305) 468-5900

http://www.miamidade.gov/information/311.asp

Description:

311 is the gateway to local government so that residents can get answers to local government questions (i.e., when does the park close, where is the library closest to my home, I don't understand my property tax bill), and request local government services (fill the pothole, pick up the stray dog) and transit trip planning information.

311 increases governments ability to respond to unanticipated events (i.e., severe storm events and hurricanes), by steering non-emergency calls away from 911, preserving the availability of the emergency system for callers truly in need of immediate response.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
    Edit Service DetailsClick here to see this service (TJ-3200.2500-850) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Miami-dade County
      Edit Service DetailsClick here to see this service (TJ-3000.1500) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Miami-dade County
        Edit Service DetailsClick here to see this service (TH-2600.1580) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Florida
          • Miami-dade County
          Edit Service DetailsClick here to see this service (DD-1500.4150-450) and related services within the Service Tree.

          General Information

          Hours:

          7:00am-7:00pm, Mon-Fri;
          8:00am-5:00pm, Sat

          Closed Sundays & Holidays

          Intake Process:

          None

          Program Fees:

          Free

          Languages:

          English, Spanish

          Eligibility:

          Open to the public

          Is Shelter?

          No

          Miscellaneous

          Related Resource

          Date of Official Change:

          October 28, 2024

          Legal Status:

          Public Service

          Year Incorporated:

          1999

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Florida
            • Miami-dade County
            Edit Service DetailsClick here to see this service (TJ-3200.2500-850) and related services within the Service Tree.

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Florida
              • Miami-dade County
              Edit Service DetailsClick here to see this service (TJ-3000.1500) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Florida
                • Miami-dade County
                Edit Service DetailsClick here to see this service (TH-2600.1580) and related services within the Service Tree.

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Florida
                  • Miami-dade County
                  Edit Service DetailsClick here to see this service (DD-1500.4150-450) and related services within the Service Tree.

                  Address Listings

                  Mailing

                  111 NW 1st Street
                  Suite 2510
                  Miami, FL 33128

                  Physical (Primary)

                  2700 NW 87th Avenue
                  Doral, FL 33172

                  Contacts

                  Kim Inson

                  Primary Contact

                  Communication Center Director

                  (305) 375-5527

                  inson.kim@miamidade.gov

                  Phone Numbers

                  Main

                  (305) 468-5900

                  Alternate

                  (305) 468-5986

                  Fax

                  (305) 375-2004

                  Toll-Free

                  (888) 311-3233

                  TTY/TDD

                  (305) 468-5402

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