LONG TERM CARE OMBUDSMAN - COMPLAINT INVESTIGATION - SOUTH DADE AND THE FLORIDA KEYS

Address

9495 Sunset Drive
Suite B100
Miami, FL 33173

(305) 273-3250

http://ombudsman.myflorida.com

Description:

Investigates complaints from residents, and on behalf of residents, regarding nursing homes, adult family care homes and ALFs (Assisted Living Facilities). Trained volunteers visit the site and resolve complaints, enforce contracts and help with deposit refunds or other patient rights issues. Each site is inspected annually.

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Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
      • Homestead
      • Key Biscayne
      • Miami
    • Monroe County
    Edit Service DetailsClick here to see this service (PX-1850.4000-030) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Miami-dade County
        • Homestead
        • Key Biscayne
        • Miami
      • Monroe County
      Edit Service DetailsClick here to see this service (DD-1500.4150-450) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Miami-dade County
          • Homestead
          • Key Biscayne
          • Miami
        • Monroe County
        Edit Service DetailsClick here to see this service (FT-4950) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Florida
          • Miami-dade County
            • Homestead
            • Key Biscayne
            • Miami
          • Monroe County
          Edit Service DetailsClick here to see this service (DD-1500.4280-600) and related services within the Service Tree.

          General Information

          Hours:

          8:00am-5:00pm, Mon-Fri

          Intake Process:

          Call for more information

          Program Fees:

          Free

          Languages:

          English, Spanish, Creole

          Eligibility:

          Any adults with disabilities ,Senior citizens who are 60 years or older and are residents of nursing homes, adult family care homes and assisted living facilities

          Is Shelter?

          No

          Miscellaneous

          Related Resource

          Date of Official Change:

          January 4, 2024

          Legal Status:

          Public Service

          Year Incorporated:

          1999

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Florida
            • Miami-dade County
              • Homestead
              • Key Biscayne
              • Miami
            • Monroe County
            Edit Service DetailsClick here to see this service (PX-1850.4000-030) and related services within the Service Tree.

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Florida
              • Miami-dade County
                • Homestead
                • Key Biscayne
                • Miami
              • Monroe County
              Edit Service DetailsClick here to see this service (DD-1500.4150-450) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Florida
                • Miami-dade County
                  • Homestead
                  • Key Biscayne
                  • Miami
                • Monroe County
                Edit Service DetailsClick here to see this service (FT-4950) and related services within the Service Tree.

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Florida
                  • Miami-dade County
                    • Homestead
                    • Key Biscayne
                    • Miami
                  • Monroe County
                  Edit Service DetailsClick here to see this service (DD-1500.4280-600) and related services within the Service Tree.

                  Address Listings

                  Physical (Primary)

                  9495 Sunset Drive
                  Suite B100
                  Miami, FL 33173

                  Mailing

                  9495 Sunset Drive
                  Suite B100
                  Miami, FL 33173

                  Contacts

                  Alicia Salinas

                  Primary Contact

                  Division Supervisor

                  (305) 273-3250

                  salinasa@elderaffairs.org

                  Phone Numbers

                  Main

                  (305) 273-3250

                  Fax

                  (305) 671-7247

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