M-DC DEPARTMENT OF TRANSPORTATION AND PUBLIC WORKS - SPECIAL TRANSPORTATION SERVICE (STS)

Description:

Special Transportation Service (STS) is MDT's complementary paratransit service. Established in 1976 to meet the special transportation needs of disabled Miami-Dade County citizens, STS is available to anyone deemed eligible. Privately contracted sedans, vans and vans equipped with lifts provide door-to-door service for eligible customers. Service is offered with no restrictions on trip purpose.

STS offers shared-ride, door-to-door travel in accessible vehicles throughout most of Miami-Dade County.

General Information

Hours:

Customer Service: 8:00am-5:00pm, Mon-Fri

24 hours a day, 7 days a week (including most holidays)

Intake Process:

Must submit an application. Print and complete the application. A Florida Licensed Physician must complete and sign the STS application. Send the STS application with all medical documentation to the STS certification office via:

Email: paratransit@miamidade.gov
Fax: 786-469-5033
US Mail: 701 NW 1ST Court, Suite 131, Miami, Florida 33136
A determination of service will be provided within 21 days of the in-person assessment.

Program Fees:

$3.50 per one-way trip

Languages:

English, Spanish, Creole

Eligibility:

Individuals with a physical, mental or intellectual disability who cannot ride Metrobus, Metrorail or Metromover.

Any resident whose disability prevents them from riding regular transit vehicles.

Residents with temporary disabilities may also be eligible for this service.

Handicap Accessible?

Yes

Is Shelter?

No

Miscellaneous

AKA:

MIAMI-DADE COUNTY TRANSIT

Related Resource

Date of Official Change:

April 5, 2024

Legal Status:

Public Service

Year Incorporated:

1999

Address Listings

Contacts

Phone Numbers

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