FDA - OFFICE OF CONSUMER COMPLAINT

Description:

The FDA welcomes reports from the public alerting it to problems with products that it regulates. The reports help FDA ensure that products on the market are safe, effective, and properly manufactured, stored and labeled. FDA will accept reports concerning seafood and dairy products, while reports concerning meat or poultry should be made to the U.S. Department of Agriculture. FDA also accepts reports concerning drugs, tobacco products, human prescription and over-the-counter drugs, infant formulas, dieteray supplements, biologics, vaccines, cosmetics, medical devices and radiation-emitting electronic products, such as microwave ovens or video display terminals. FDA cannot accept complaints regarding guarantees, warranties, store coupons or refunds.

General Information

Hours:

8:00am-4:30pm, Mon-Fri

Intake Process:

Visit website to make a complaint
https://www.accessdata.fda.gov/scripts/medwatch/index.cfm?action=reporting.home

Program Fees:

None

Languages:

English, Spanish

Eligibility:

Any consumer with a complaint regarding a product regulated by the FDA

Is Shelter?

No

Miscellaneous

Related Resource

Date of Official Change:

November 14, 2023

Legal Status:

Public Service

Year Incorporated:

1999

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