211 MIAMI - LGBTQ HOTLINE

Address

(305) 646-3600

https://jcsfl.org/services/switchboard-211/

Description:

Switchboard 211 answers an LGBTQ Suicide Hotline serving the lesbian, gay, bisexual, transgender, and questioning (LGBTQ) community throughout Miami-Dade County.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (RP-1400.8000-805) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (RP-1400.8000-825) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (PX) and related services within the Service Tree.

General Information

Hours:

24 hours a day, 7 days a week

Intake Process:

Call for assistance

Program Fees:

Free

Languages:

English, Spanish, Creole, Tele-interpreter services available in other languages

Eligibility:

Open to the public

Is Shelter?

No

Miscellaneous

AKA:

SWITCHBOARD 211

Related Resource

Date of Official Change:

June 16, 2025

Volunteer Opportunities:

Yes, call for information.

Legal Status:

Non-Profit

Year Incorporated:

1999

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (RP-1400.8000-805) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (RP-1400.8000-825) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Edit Service DetailsClick here to see this service (PX) and related services within the Service Tree.

Geographies Served

  • Serves All Areas

Contacts

Marcela Cruz

Primary Contact

Director, Contact Center and Technology Solutions, Helpline Services Department

(305) 403-6588

mcruz@jcsfl.org

Phone Numbers

Hotline/Helpline

(305) 646-3600

Fax

(305) 899-6367

TTY/TDD

(305) 644-9449

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