Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Body Artist Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, quality of service, unsanitary conditions or practices, unethical or improper conduct of personnel or other inappropriate business practices of body artists or their establishments. Complaints may also address issues related to health problems including infections, transmission of diseases or allergic reactions; and body art on underage clients in jurisdictions where the practice is illegal. Body art includes body piercing, tattooing, cosmetic tattooing (permanent makeup), branding, and scarification.

Bottled Water Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the purity and safety of bottled water or the business practices of companies that bottle, distribute and deliver bottled water.

Food Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the purity, safety, wholesomeness, packaging, weighing, labeling or other problems with meat, poultry, fish, eggs, dairy products, produce, packaged foodstuffs or other food products. Included are complaints regarding food contamination, discoloration or adulteration; pesticide residues; false grading or marking; misbranding; content or quantity labeling errors; or other deceptive packaging or labeling practices. Also included are programs that accept and manage complaints about pet food and animal feed.

General Consumer Complaints

Programs such as local consumer complaints offices that respond to a range of consumer issues rather than specializing in handling a particular type of complaint. These programs register complaints by consumers and, when possible, attempt to find a satisfactory resolution.

Government Complaints/Government Ombudsman Offices

Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in local, county, state or federal government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of services provided by any of these levels of government. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.

Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.

Home Improvement/Repair Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; poor workmanship; violation of codes relating to building and safety, truth in lending or mechanic's liens; excessive fees; unethical or improper conduct; or other inappropriate business practices of contractors who have been hired for home improvement work.

Housing Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.

Postal Service Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding unordered merchandise; unsolicited or harmful mail; pornographic materials received through the mail; mail tampering, loss, damage or theft; late or delayed mail deliveries; unethical or improper conduct of personnel; or other illegal or inappropriate business practices of post offices or private mail carriers.

Practitioner Complaints

Programs that accept and, where possible, attempt to resolve regarding the licensing, incompetence, negligence, violations of laws relating to the use and prescription of dangerous drugs and narcotics, quality of service, excessive fees, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice in the health, mental health and veterinary science fields.

School Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding licensing or accreditation, quality of education or other practices of public and private schools, vocational/trade schools, correspondence schools, colleges, universities or other educational institutions.

Swimming Pool Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, poor workmanship, unfair or deceptive services, high pressure sales techniques, failure to complete construction or other construction problems, unethical or inappropriate conduct or other inappropriate business practices of swimming pool contractors or companies that provide swimming pool maintenance or repair services.

Utility Service Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the rates, services, equipment, unethical or improper conduct of personnel or other inappropriate business practices of companies that provide electricity, water, natural gas or telephone services.

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