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Full Resource Name:

211 MIAMI - KEY WEST HELPLINE

Address

P.O. Box 2186
Key West, FL 33045-2186

(855) 883-4429

https://jcsfl.org/programs/helpline-of-the-keys/

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Description:

Provides crisis counseling, suicide prevention, and information and referral for all the Florida Keys.

Services

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211 Lead Agencies

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Monroe County
    Edit Service DetailsClick here to see this service (TJ-3000.8500-850) and related services within the Service Tree.
    Suicide Counseling

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Monroe County
      Edit Service DetailsClick here to see this service (RP-1400.8000-825) and related services within the Service Tree.
      Suicide Prevention Hotlines

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Monroe County
        Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.
        Volunteer Opportunities

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Florida
          • Monroe County
          Edit Service DetailsClick here to see this service (PX) and related services within the Service Tree.

          General Information

          Hours:

          24 hours a day, 7 days a week

          Intake Process:

          Call for information or message your !€œzip code!€ to 898211

          Program Fees:

          Free

          Languages:

          English, Spanish, Creole, translator services may be used for other languages.

          Eligibility:

          Open to all from Key West to Monroe County residents

          Handicap Accessible?

          Yes

          Is Shelter?

          No

          Miscellaneous

          AKA:

          SWITCHBOARD 211

          Related Resource

          2-1-1 MIAMI

          Date of Official Change:

          June 30, 2025

          Volunteer Opportunities:

          Yes, call for information

          Legal Status:

          Non-Profit

          Year Incorporated:

          1999

          Address Listings

          Mailing

          P.O. Box 2186
          Key West, FL 33045-2186

          Physical (Primary)

          P.O. Box 2186
          Key West, FL 33045-2186

          Contacts

          Marcela Cruz

          Primary Contact

          Director, Contact Center and Technology Solutions

          (305) 403-6588

          rshutes@jcsfl.org

          Phone Numbers

          Main

          (855) 883-4429

          Alternate

          (305) 350-5568