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Full Resource Name:

2-1-1 BIG BEND - HELPLINE 2-1-1

Address

PO Box 10950
Tallahassee, FL 32302-2950

(850) 617-6333

https://www.211bigbend.org

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Description:

Provides telephone counseling, suicide prevention, and crisis intervention. Counselors are also able to provide community information, and referrals to more than 1,300 human service agencies, and organizations in the Big Bend area.

Serves Leon, Gadsden, Wakulla, Liberty, Franklin, Jefferson, Madison, and Taylor.

Services

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211 Lead Agencies

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Franklin County
      • Gadsden County
        • Jefferson County
          • Leon County
            • Liberty County
              • Madison County
                • Taylor County
                  • Wakulla County
                  Edit Service DetailsClick here to see this service (TJ-3000.8500-850) and related services within the Service Tree.
                  Information and Referral

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Florida
                    • Franklin County
                      • Gadsden County
                        • Jefferson County
                          • Leon County
                            • Liberty County
                              • Madison County
                                • Taylor County
                                  • Wakulla County
                                  Edit Service DetailsClick here to see this service (TJ-3000) and related services within the Service Tree.
                                  Suicide Counseling

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Florida
                                    • Franklin County
                                      • Gadsden County
                                        • Jefferson County
                                          • Leon County
                                            • Liberty County
                                              • Madison County
                                                • Taylor County
                                                  • Wakulla County
                                                  Edit Service DetailsClick here to see this service (RP-1400.8000-825) and related services within the Service Tree.
                                                  Suicide Prevention Hotlines

                                                  Geography Served

                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                  • Florida
                                                    • Franklin County
                                                      • Gadsden County
                                                        • Jefferson County
                                                          • Leon County
                                                            • Liberty County
                                                              • Madison County
                                                                • Taylor County
                                                                  • Wakulla County
                                                                  Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.

                                                                  General Information

                                                                  Hours:

                                                                  24 hours a day, 7 days a week

                                                                  Intake Process:

                                                                  Can call or text your zip code to 898211

                                                                  Program Fees:

                                                                  Free

                                                                  Languages:

                                                                  English, Spanish, Creole

                                                                  Eligibility:

                                                                  Open to the public

                                                                  Is Shelter?

                                                                  No

                                                                  Miscellaneous

                                                                  AKA:

                                                                  TELEPHONE COUNSELING AND REFERAL SERVICE

                                                                  Related Resource

                                                                  2-1-1 BIG BEND, INC.

                                                                  Date of Official Change:

                                                                  April 29, 2026

                                                                  Volunteer Opportunities:

                                                                  Yes, call for more information

                                                                  Legal Status:

                                                                  Non-Profit

                                                                  Year Incorporated:

                                                                  1999

                                                                  Address Listings

                                                                  Mailing (Primary)

                                                                  PO Box 10950
                                                                  Tallahassee, FL 32302-2950

                                                                  Contacts

                                                                  Kay ignasio

                                                                  Primary Contact

                                                                  President and CEO

                                                                  (850) 617-6348

                                                                  executivedirector@211bigbend.org

                                                                  Phone Numbers

                                                                  Main

                                                                  (850) 617-6333

                                                                  Alternate

                                                                  (877) 211-7005

                                                                  Fax

                                                                  (850) 561-3443

                                                                  TTY

                                                                  (850) 921-4020