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Full Resource Name:
FL DCF - OFFICE OF CLIENT RELATIONS
Address
401 NW 2nd Avenue
Suite S-1014
Miami, FL 33128
(850) 488-1225
Description:
Customer service department for Miami-Dade and Monroe Counties. Our office serves as a conduit for the resolution of client concerns, provide information and referral services to the public via our Information Line and serves as a liaison to the service provider agencies in our community.
We receive client complaints via telephone, facsimile, office visits or written correspondence from sources such as the Governor, Secretary, Legislation, etc. Direct client calls are handled by the individual DCF Program Office.
Services
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Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
General Information
Hours:
8:00am-5:00pm, Mon-Fri
Intake Process:
Apply online at: myflfamilies.com
To place a complaint call or email IG.complaints@myflfamilies.com
Program Fees:
None
Languages:
English, Spanish, Creole
Eligibility:
Open to the public
Is Shelter?
No
Miscellaneous
Related Resource
Date of Official Change:
March 29, 2024
Legal Status:
Public Service
Year Incorporated:
1999
Address Listings
Physical (Primary)
401 NW 2nd Avenue
Suite S-1014
Miami, FL 33128
Mailing
401 NW 2nd Avenue
Suite S-1014
Miami, FL 33128
Contacts
Maria Gandul
Primary Contact
Client Relations Coordinator
(305) 377-5070
Reanne Bacchus
Regional Managing Director
Main
(305) 377-5055
Phone Numbers
Main
(850) 488-1225
Fax
(305) 377-5770