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Full Resource Name:

211 MIAMI - 2-1-1 HELPLINE

Address

12000 Biscayne Blvd
Miami, FL 33181

(305) 631-4211

https://jcsfl.org/services/switchboard-211/

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Description:

This is a 24/7 Switchboard 211 operated helpline partially funded by The Children's Trust, United Way of Miami-Dade County, Florida Department of Children and Families and Miami-Dade County. Trained staff and volunteers provide telephone counseling, crisis intervention, and information and referral to countywide programs and services. Callers may dial 2-1-1 from their home or office phone. If calling from a cell phone, please call (305) 631-4211.

Services

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211 Lead Agencies

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Miami-dade County
    Edit Service DetailsClick here to see this service (TJ-3000.8500-850) and related services within the Service Tree.
    Crisis Intervention Volunteer Opportunities

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Miami-dade County
      Edit Service DetailsClick here to see this service (PX-1800.1500-100) and related services within the Service Tree.
      Crisis Pregnancy Hotlines

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Miami-dade County
        Edit Service DetailsClick here to see this service (RP-1500.1400-180) and related services within the Service Tree.
        Domestic Violence Hotlines

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Florida
          • Miami-dade County
          Edit Service DetailsClick here to see this service (RP-1500.1400-200) and related services within the Service Tree.
          General Crisis Intervention Hotlines

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Florida
            • Miami-dade County
            Edit Service DetailsClick here to see this service (RP-1500.1400-250) and related services within the Service Tree.
            Helpline Volunteer Opportunities

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Florida
              • Miami-dade County
              Edit Service DetailsClick here to see this service (PX-1800.1500-150) and related services within the Service Tree.
              Individual Counseling

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Florida
                • Miami-dade County
                Edit Service DetailsClick here to see this service (RF-3300) and related services within the Service Tree.
                Information and Referral Volunteer Opportunities

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Florida
                  • Miami-dade County
                  Edit Service DetailsClick here to see this service (PX-1800.1500-200) and related services within the Service Tree.
                  Mental Health Crisis Lines

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Florida
                    • Miami-dade County
                    Edit Service DetailsClick here to see this service (RP-1500.1400-500) and related services within the Service Tree.
                    Runaway/Homeless Youth Helplines

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Florida
                      • Miami-dade County
                      Edit Service DetailsClick here to see this service (RP-1500.1400-700) and related services within the Service Tree.
                      Sexual Assault Hotlines

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Florida
                        • Miami-dade County
                        Edit Service DetailsClick here to see this service (RP-1500.1400-750) and related services within the Service Tree.
                        Suicide Prevention Volunteer Opportunities

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Florida
                          • Miami-dade County
                          Edit Service DetailsClick here to see this service (PX-1800.1500-250) and related services within the Service Tree.
                          Volunteer Opportunities

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Florida
                            • Miami-dade County
                            Edit Service DetailsClick here to see this service (PX) and related services within the Service Tree.

                            General Information

                            Hours:

                            24 hours a day, 7 days a week

                            Intake Process:

                            All intake information will be given by phone to client.

                            Program Fees:

                            Free

                            Languages:

                            English, Spanish, Creole, translator services may be used for other languages.

                            Eligibility:

                            Open to the public

                            Handicap Accessible?

                            Yes

                            Is Shelter?

                            No

                            Miscellaneous

                            AKA:

                            SWITCHBOARD 211

                            Related Resource

                            211 MIAMI

                            Date of Official Change:

                            December 3, 2024

                            Volunteer Opportunities:

                            Yes, call for information.

                            Legal Status:

                            Non-Profit

                            Year Incorporated:

                            1999