You may customize the display of services below.

Click here to print this page or use your computer's Print function.

Full Resource Name:

2-1-1 PALM BEACH/TREASURE COAST - HELPLINE

Address

P.O. Box 3588
Lantana, FL 33465-3588

(561) 383-1112

211palmbeach.org/helpline

Click here to hide the map.

Description:

Provides suicide prevention, information, assessment and referral to people in need, including homeless. When required, callers are also assisted by linking them with the appropriate agencies and/or by providing advocacy to help them negotiate the maze of services.

Also provides telephone counseling, crisis intervention for individuals of all ages experiencing personal problems, emotional distress, thoughts of suicide and emergencies such as drug overdoses. Trained staff use active listening and non-directive counseling techniques.

Collects and maintains the community health and human services resource database for Palm Beach County, Indian River County, St Lucie County, Martin County and Okeechobee County.

Services

Click here to show all service details. Or click on a service name to see its details specifically.

Click here to hide all service details.

211 Lead Agencies

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Indian River County
      • Martin County
        • Okeechobee County
          • Palm Beach County
            • Saint Lucie County
            Edit Service DetailsClick here to see this service (TJ-3000.8500-850) and related services within the Service Tree.
            Mental Health Crisis Lines

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Florida
              • Indian River County
                • Martin County
                  • Okeechobee County
                    • Palm Beach County
                      • Saint Lucie County
                      Edit Service DetailsClick here to see this service (RP-1500.1400-500) and related services within the Service Tree.
                      Suicide Prevention Hotlines

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Florida
                        • Indian River County
                          • Martin County
                            • Okeechobee County
                              • Palm Beach County
                                • Saint Lucie County
                                Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.
                                Talklines/Warmlines

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Florida
                                  • Indian River County
                                    • Martin County
                                      • Okeechobee County
                                        • Palm Beach County
                                          • Saint Lucie County
                                          Edit Service DetailsClick here to see this service (RF-8380) and related services within the Service Tree.

                                          General Information

                                          Hours:

                                          Resource Center:
                                          24 hours a day, 7 days a week

                                          Intake Process:

                                          Call or text your zip code to 898211 for assistance

                                          Program Fees:

                                          Free

                                          Languages:

                                          English, Spanish, Creole, Language translation services available

                                          Eligibility:

                                          Open to the public

                                          Handicap Accessible?

                                          Yes

                                          Is Shelter?

                                          No

                                          Miscellaneous

                                          Related Resource

                                          2-1-1 PALM BEACH/TREASURE COAST

                                          Date of Official Change:

                                          January 9, 2026

                                          Legal Status:

                                          Non-Profit

                                          Year Incorporated:

                                          1999

                                          Address Listings

                                          Mailing (Primary)

                                          P.O. Box 3588
                                          Lantana, FL 33465-3588

                                          Contacts

                                          Ty Barnes

                                          Primary Contact

                                          President/CEO

                                          (561) 383-1136

                                          ty.barnes@211pbtc.org

                                          Phone Numbers

                                          Main

                                          (561) 383-1112

                                          Alternate

                                          (866) 882-2991

                                          Fax

                                          (561) 547-8639