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DVD/Film Order and Rental Complaints
Taxonomy Code: DD-1500.2720
Programs that accept and attempt to resolve complaints about businesses that sell or rent DVDs, Blu-Rays, videos, films and other related media. Issues may include damaged goods that are not replaced or subject to a refund, continued use of a credit card after cancellation of a subscription, late deliveries, non-delivery of prepaid titles, advertisement of rare titles that are paid for but not delivered, failure to safeguard personal data despite guarantees and other problems with the quality, advertising or sales or DVDs, video or film.
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